COVID-19 Community Precautions
**EFFECTIVE FEBRUARY 16, 2022 face coverings are no longer required for fully vaccinated individuals (as defined by the CDC here) in most indoor public settings including those at our facility. They are, however recommended even if fully vaccinated should the risks be high. More information on face covering guidelines can be found here.
Management is following guidance from the CDC on cleaning and disinfecting and has implemented temporary policies for resident events, hospitality and social distancing in an effort to prevent additional risk.
AMENITY AND COMMON SPACES
Amenity and Common Spaces are cleaned and disinfected frequently, including the pool. To reduce risks, swimmers are asked to shower before and after swimming. To ensure proper social distancing and as a courtesy to other residents, all swimmers must maintain 6 of distance while swimming. Hands should be disinfected after touching door handles at the clubhouse, hands should be washed thoroughly with soap and water once home. We are closely monitoring guidance from the CDC and local authorities.
Leasing office hours are by appointment only. Residents, guests and visitors will be screened upon arrival, asked to practice six feet social distancing, use hand sanitizer, and to wear a face covering (if required). Residents are encouraged to continue to use the resident portal for lease renewals, rent payments, work order requests and email inquiries.
LEASING VIRTUAL AND SELF TOURS
All leasing and application processes will take place virtually through the use of our online tools and platforms. For those interested in leasing at our community and would like to take a physical tour please contact us through our contact us page on our website.
All maintenance requests will be prioritized based on the level of urgency with the understanding that there is a limit to the number of service requests the maintenance staff can safely handle daily. When meeting with maintenance staff or a service provider, Residents will be asked to maintain the proper 6 feet of social distancing at all times. If this means exiting the apartment temporarily, Resident's should take these measures. Proper hand-washing and disinfecting touched surfaces once the encounter is complete must be practiced per the CDC recommendations.
Customer service remains a core focus. We appreciate your understanding and patience as we implement protocols to continue providing service while also maintaining your well-being and that of our employees. While we recognize that these measures may pose a temporary inconvenience, we believe it's the right thing to do in order to preserve the welfare of our community.Please continue to stay tuned to the CDCs website for regular updates. Our management team is monitoring the situation and will continue to provide ongoing guidance and support. We sincerely appreciate your support and understanding during these challenging times.
Polo villas is very nice and quiet! I’ve lived here twice. It’s conveniently located to shopping and gyms and good schools. I love it. Management is awesome too.- Google Review - Keith S.
I have lived here close to a year at and still astonished how such a nice place exists at the price point. The apartments are beautiful, the weekly events at the clubhouse are amazing, and maintinence fixes any concern same day. Shelley is extremely helpful and pleasant to talk to. If you want to live here, act fast, because there was a bit of a wait for me to move in.- Google Review - Brandon T.
I have lived at Polo Villas for over 10 years now! I always have found the staff friendly and attentive! The complex itself is a quiet, well maintained , modern, gated development . The unit I am in is a 1 bedroom apartment with a nice layout, with walk-in closet in the bedroom, large size bathroom , modern kitchen and a laundry room with washer and dryer! Shout out to Shelley and Max , part of the great team working at Polo Villas!- Yelp Review - Anthony K.
First apartment and it i overall wonderful! Had been put on a waitlist but after contacting and keeping in touch with office one was available for us fast!! move in experience was great and super easy! It is a very spacious apartment and everything is in perfect shape so far! went through for our walk in and any little thing was fixed instantly the next day. Love it here so far.- Apartment Ratings Review - Verified Resident 748131
This has been a lovely community with very kind neighbors. The office manager is very helpful and loves bring the community together every week. There are sometimes community pot lucks for super bowl Sunday or even just a game night. Overall living here has been easy and relaxing.- Apartment Ratings Review - Verified Resident 706199