If you have an after-hours emergency maintenance request, please call 661-589-6566, press 2.
After Hours Maintenance Emergencies:
- No Heat in your Apartment - This is only an emergency in extreme cold weather in winter time and when the heater is not working due to mechanical malfunction.
- No Electricity in your Apartment
- Air Conditioning - failure to cool the apartment to below 80 degrees
- Flooding of your Apartment
- Explosions/Fires (Please call 911 first!)
- Toilet stoppages where there is only one toilet in the apartment or if a toilet is overflowing
- Danger or potential danger to life or limb caused by a maintenance problem
- Apartment door and door knobs not working due to mechanical failure
If your maintenance request is NOT for one of the maintenance emergencies listed above, please log in to your resident portal account and submit your maintenance request. Click here for After Hours Emergency Guidelines.
Polo villas is very nice and quiet! I’ve lived here twice. It’s conveniently located to shopping and gyms and good schools. I love it. Management is awesome too.- Google Review - Keith S.
I have lived here close to a year at and still astonished how such a nice place exists at the price point. The apartments are beautiful, the weekly events at the clubhouse are amazing, and maintinence fixes any concern same day. Shelley is extremely helpful and pleasant to talk to. If you want to live here, act fast, because there was a bit of a wait for me to move in.- Google Review - Brandon T.
I have lived at Polo Villas for over 10 years now! I always have found the staff friendly and attentive! The complex itself is a quiet, well maintained , modern, gated development . The unit I am in is a 1 bedroom apartment with a nice layout, with walk-in closet in the bedroom, large size bathroom , modern kitchen and a laundry room with washer and dryer! Shout out to Shelley and Max , part of the great team working at Polo Villas!- Yelp Review - Anthony K.
First apartment and it i overall wonderful! Had been put on a waitlist but after contacting and keeping in touch with office one was available for us fast!! move in experience was great and super easy! It is a very spacious apartment and everything is in perfect shape so far! went through for our walk in and any little thing was fixed instantly the next day. Love it here so far.- Apartment Ratings Review - Verified Resident 748131
This has been a lovely community with very kind neighbors. The office manager is very helpful and loves bring the community together every week. There are sometimes community pot lucks for super bowl Sunday or even just a game night. Overall living here has been easy and relaxing.- Apartment Ratings Review - Verified Resident 706199